We established our courier service to provide our customers with a comfortable solution. Our service facility is located in Budakeszi. Therefore, if you have a defective Einhell product with valid warranty, we will carry it to our service free of charge.
Once we receive the product, our service department examines it. Where we find the warranty claim founded, after the completion of the required repairs we will send the product (or a new product, if necessary) back, also free of charge. This service is chargeable if the warranty has expired.
If you deliver the defective product on your own, or you need further information, you can find the contact details of our service on our website.
Please note that EMAG and MALL.HU internet companies are not contracted with EINHELL Hungária Kft. Therefore, we do not offer service and guarantee services for products purchased through these online companies.
EMAG procures Einhell products from Romania, and MALL.HU from the Czech Republic, since their parent company is located there. We are able to assist in procuring wear parts and consumables (paid repair services), but our company is not responsible for warranty and guarantee issues.
Please consider this when deciding which online company you purchase from. Please be cautious and check the competent guarantee and warranty provider, in particular for online purchases.
Learn about our service! On the next page you will find all the information required for the delivery order. Please read these carefully.
Select the correct user category and you will come to the new pickup form! Please read all the information about the proper way of preparing the product for transportation.
Accurately and carefully fill out the form with the data required for the transport.
If everything is OK, you will just receive a confirmation email and we will send the courier for the product!