Product pickup service

Our service for you - this is how you do it!

We established our courier service to provide our customers with a comfortable solution. Our service facility is located in Budakeszi. Therefore, if you have a defective Einhell product with valid warranty, we will carry it to our service free of charge.

Once we receive the product, our service department examines it. Where we find the warranty claim founded, after the completion of the required repairs we will send the product (or a new product, if necessary) back, also free of charge. This service is chargeable if the warranty has expired.

If you deliver the defective product on your own, or you need further information, you can find the contact details of our service on our website.

Important information

Please note that MALL.HU, ALZA.HU, KAMODY.HU internet companies are not contracted with EINHELL Hungária Kft. Therefore, we do not offer the free pickup service for products purchased through these online companies.

User category

Select your correct user category and apply for pick up service now. 

And this is how it works


Learn about our service! On the next page you will find all the information required for the delivery order. Please read these carefully.

User types

Select the correct user category and you will come to the new pickup form! Please read all the information about the proper way of preparing the product for transportation.

Filling the form

Accurately and carefully fill out the form with the data required for the transport.

The courier is on the way!

If everything is OK, you will just receive a confirmation email and we will send the courier for the product!